Trust Center
Your security and privacy are our top priorities
Building Trust Through Transparency
At Rizqullah Mediska Indonesia, we are committed to maintaining the highest standards of security, privacy, and compliance. Our Trust Center provides you with the information you need to understand how we protect your data and maintain our operations.
Security
We implement industry-leading security measures to protect your data and ensure the integrity of our systems.
- SSL/TLS encryption for all data transmission
- Regular security audits and penetration testing
- 24/7 monitoring and incident response
- Multi-factor authentication
- Secure data centers with physical access controls
Privacy
Your personal information is protected with strict privacy controls and transparent data practices.
- Comprehensive privacy policy
- GDPR and local privacy law compliance
- Data minimization principles
- User control over personal data
- No selling of personal information
Compliance
We adhere to all relevant healthcare and business regulations in Indonesia and internationally.
- ISO 9001:2015 Quality Management certified
- Medical device distribution licenses
- Indonesian Ministry of Health compliance
- International product safety standards
- Regular compliance audits
Data Protection
Your data is backed up, encrypted, and protected against loss or unauthorized access.
- Automated daily backups
- Encryption at rest and in transit
- Disaster recovery procedures
- Access logging and monitoring
- Data retention policies
Business Continuity
We maintain robust processes to ensure uninterrupted service to our customers.
- Redundant systems and infrastructure
- Disaster recovery plans
- Regular business continuity testing
- 99.9% uptime guarantee
- Emergency response procedures
Quality Assurance
All products undergo rigorous quality checks to ensure they meet international standards.
- Supplier quality audits
- Product authenticity verification
- Quality control inspections
- Warranty and return policies
- Customer satisfaction tracking
Our Certifications & Accreditations
ISO 9001:2015
Quality Management System
Ministry of Health
Medical Device Distribution License
CE Marking
European Conformity
FDA Registered
US Food and Drug Administration
Transparency Reports
We believe in being transparent about our operations and practices.
Have Security or Privacy Concerns?
Our security and compliance team is here to address your questions and concerns.